Track record is the least ambiguous signal available. Every firm describes itself as a good partner – the owners who have worked with them will describe the actual experience, including what went wrong. A firm confident in its record will connect you to people who can speak freely, including from deals that did not go perfectly.
Ask: "Which owners can I speak with, and can I choose which ones?"
What the answer reveals: Watch what happens when you ask to choose. A firm that offers a curated list of three references is managing the conversation. A firm that hands you the full portfolio and says pick anyone is telling you something no marketing material can. Make the calls. Ask what surprised them.